Tighten-Up on Your Home Business Accounts Richmond VA

With the current economic crisis, are your customers stretching out their payments or disappearing without paying off their debt to you? If so, it’s time to review the basics and art of collecting accounts receivable without damaging customer relations. First of all, remember the cardinal rule, “It’s your money and you needn’t be bashful about seeking prompt payment for your goods and services.”

Marshall H. Groom, Jr.
Groom Financial Advisory
(804) 716-2100
2523 Park Avenue, Suite 2
Richmond, VA
Expertises
Ongoing Investment Management, Hourly Financial Planning Services, Retirement Planning & Distribution Rules, High Net Worth Client Needs, Estate & Generational Planning Issues, Planning Concerns for Corporate Executives
Certifications
NAPFA Registered Financial Advisor, CFP®, JD

James Shepherd
Kuehl Shepherd Kozlowski & Associates, Inc.
(804) 592-3465
9030 Story Point Parkway, Suite 160
Richmond, VA
Expertises
Tax Planning, Ongoing Investment Management, Retirement Planning & Distribution Rules
Certifications
NAPFA Registered Financial Advisor, AIF, CFP®, CPA/PFS, MS

David Kozlowski
Kuehl Shepherd Kozlowski & Associates, Inc.
(804) 592-3465
9030 Story Point Parkway, Suite 160
Richmond, VA
Expertises
Ongoing Investment Management, Tax Planning, Retirement Planning & Distribution Rules
Certifications
NAPFA Registered Financial Advisor, AIF, CFP®, MS

Michael Joyce
JoycePayne Partners
(804) 358-2702
9030 Stony Point Parkway, Suite 100
Richmond, VA
Expertises
Planning Concerns for Corporate Executives, Ongoing Investment Management, Alternative or Private Investments, Tax Planning, Retirement Planning & Distribution Rules
Certifications
NAPFA Registered Financial Advisor, CFA, CFP®, MBA

John Clair
Leahy & Clair Financial Management
(804) 794-1981
15521 Midlothian Turnpike, Suite 102
Midlothian, VA
Expertises
Helping Clients Identify & Achieve Goals, Retirement Planning & Distribution Rules, Ongoing Investment Management, Retirement Plan Investment Advice, High Net Worth Client Needs, Hourly Financial Planning Services
Certifications
NAPFA Registered Financial Advisor, CFP®

William Lagos
Kuehl Shepherd Kozlowski & Associates, Inc.
(804) 592-3465
9030 Story Point Parkway, Suite 160
Richmond, VA
Expertises
Retirement Planning & Distribution Rules, Tax Planning, Ongoing Investment Management
Certifications
NAPFA Registered Financial Advisor, CFP®, ChFc

Edward Hoppe
Kuehl Shepherd Kozlowski & Associates, Inc.
(804) 592-3465
9030 Story Point Parkway, Suite 160
Richmond, VA
Expertises
Helping Clients Identify & Achieve Goals, Ongoing Investment Management, Retirement Planning & Distribution Rules, Tax Planning
Certifications
NAPFA Registered Financial Advisor, AIF, CFP®, CPA/PFS, MS

Wendell Fuller
Fuller Wealth Advisors, Inc.
(804) 400-0371
2711 Buford Road, Suite 212
Richmond, VA
Expertises
Ongoing Investment Management, Retirement Plan Investment Advice, High Net Worth Client Needs, Planning Concerns for Corporate Executives, Estate & Generational Planning Issues, Tax Planning
Certifications
NAPFA Registered Financial Advisor, CFP®

David O'Brien
O'Brien Financial Planning, Inc.
(804) 419-6002
14241 Midlothian Turnpike, Suite 117
Midlothian, VA
Expertises
Helping Clients Identify & Achieve Goals, Ongoing Investment Management, Planning Issues for Business Owners, Retirement Plan Investment Advice, Estate & Generational Planning Issues, Advising Employee Benefit Plan Participants
Certifications
NAPFA Registered Financial Advisor, AIF, CFP®, MBA

John Bowen
Bowen Fuller Wealth Advisors
(804) 897-2850
2840 Polo Parkway, Suite 100
Midlothian, VA
Expertises
Ongoing Investment Management, Retirement Planning & Distribution Rules, Tax Planning, Estate & Generational Planning Issues, Advising Medical Professionals, High Net Worth Client Needs
Certifications
NAPFA Registered Financial Advisor, AIF, CFP®, CPA

Tighten-Up on Your Home Business Accounts

Provided By: 

When Times Get Tough, Receivables Get Tougher To Collect
By Richard J. Maturi

With the current economic crisis, are your customers stretching out their payments or disappearing without paying off their debt to you? If so, it’s time to review the basics and art of collecting accounts receivable without damaging customer relations. First of all, remember the cardinal rule, “It’s your money and you needn’t be bashful about seeking prompt payment for your goods and services.”

Timely Invoices and Billing Statements
The cornerstone of your accounts receivable system is providing timely invoices and billing statements. Every day you delay, is another day you don’t get your money. It helps to know your customers’ payment cycle. If they pay once a month on the fifteenth, and you send out your invoices on the 20th, you missed their payment cycle. By timing invoicing by customer, you may receive payment early, improving cash flow dramatically. If your receivables are large enough, a bank lockbox speeds up collections by eliminating the time it takes to process receipts in-house and deliver them to your bank.

Clearly Spelled Out Terms
Make sure your terms are clearly spelled out on invoices and billing statements. The invoice establishes the existence of the debt and should contain several key bits of information to prevent any confusion should conflict arise. First of all, date your invoice. This helps your customer determine when payment should be made based on the terms (net 30, 2% discount if paid with 15 days of invoice, etc.), which should also be prominently placed on the invoice. Know the current Dun & Bradstreet industry norms for payment cycles so you do not make your terms too stringent and thus lose customers to competitors with more lenient payment terms. Make sure you provide an accurate and complete description of the goods and services received by the customer. Inventory code numbers are great for your computer but mean nothing to the customer.

Accounts Receivable Schedule
Keep a pulse on billing activity and accounts receivable. Prepare an accounts receivable schedule by customer and payment due date. When the payment does not arrive on the expected date, make a friendly call to let your customer know you appreciate their business and inquire what has delayed payment. This usually gets the check in the mail. It lets customers know that you expect payment on time and are not the one who will let things slide. It’s also a good tool to help determine if a particular customer is experiencing financial difficulty. If so, you might try to work out a payment schedule that satisfies both of you. Working with your customer through a rough patch, may make them a faithful customer for many years.

Solving Problems
Ask when you can expect payment or if there is anything you can do to help move payment along. If any problems exist, now is the time to get them solved. It may be as simple as faxing a c...

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