Tighten-Up on Your Home Business Accounts Steubenville OH

With the current economic crisis, are your customers stretching out their payments or disappearing without paying off their debt to you? If so, it’s time to review the basics and art of collecting accounts receivable without damaging customer relations. First of all, remember the cardinal rule, “It’s your money and you needn’t be bashful about seeking prompt payment for your goods and services.”

Mr. Donald R. Materniak, CFP®
(740) 284-5802
1235 University Blvd.
Steubenville, OH
Firm
Franciscan University

Data Provided by:
Mr. Richard J. Desman, CFP®
(304) 723-5018
PO Box 2509
Weirton, WV
Firm
Horizon Financial Group

Data Provided by:
Chase Bank
(740) 283-8400
147 Main St
Wintersville, OH
Type
Freestanding
Office Hours
Mon:9:00-5:00
Tues:9:00-5:00
Wed:9:00-5:00
Thurs:9:00-5:00
Fri:9:00-6:00
Sat:9:00-2:00
Sun:closed

US Bank - Toronto Office
(740) 537-2438
217 N 3rd St
Toronto, OH
Drive Up Hours
Mon 09:00 am to 04:00 pm
Tue 09:00 am to 04:00 pm
Wed 09:00 am to 05:00 pm
Thur 09:00 am to 06:00 pm
Fri 09:00 am to 06:00 pm
Sat 09:00 am to 01:00 pm

US Bank - Hopedale Office
(740) 937-2112
157 E Main St #159
Hopedale, OH
Drive Up Hours
Mon 09:00 am to 04:30 pm
Tue 09:00 am to 04:30 pm
Wed 09:00 am to 04:30 pm
Thur 09:00 am to 04:30 pm
Fri 09:00 am to 06:00 pm
Sat 09:00 am to 12:00 pm

Nikolas A Kamarados, CFP®
(304) 748-3156
929 Main Street
Follansbee, WV
Firm
Prudential Financial

Data Provided by:
Chase Bank
(740) 283-8463
401 Market St
Steubenville, OH
Type
Freestanding
Office Hours
Mon:8:30-5:00
Tues:8:30-5:00
Wed:8:30-5:00
Thurs:8:30-5:00
Fri:8:30-5:00
Sat:8:30-12:00
Sun:closed

US Bank - Smithfield Office
(740) 733-7400
1210 Main St
Smithfield, OH
Drive Up Hours
Mon 09:00 am to 04:00 pm
Tue 09:00 am to 04:00 pm
Wed 09:00 am to 04:00 pm
Thur 09:00 am to 04:00 pm
Fri 09:00 am to 05:00 pm
Sat 09:00 am to 12:00 pm

US Bank - Brilliant Office
(740) 598-4983
901 3rd St
Brilliant, OH
Drive Up Hours
Mon 09:00 am to 04:00 pm
Tue 09:00 am to 04:00 pm
Wed 09:00 am to 04:00 pm
Thur 09:00 am to 04:00 pm
Fri 09:00 am to 05:00 pm
Sat 09:00 am to 12:00 pm

US Bank - Yorkville Office
(740) 859-2153
100 William St
Yorkville, OH
Drive Up Hours
Mon 09:00 am to 04:00 pm
Tue 09:00 am to 04:00 pm
Wed 09:00 am to 04:00 pm
Thur 09:00 am to 04:00 pm
Fri 09:00 am to 05:00 pm
Sat 09:00 am to 12:00 pm

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Tighten-Up on Your Home Business Accounts

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When Times Get Tough, Receivables Get Tougher To Collect
By Richard J. Maturi

With the current economic crisis, are your customers stretching out their payments or disappearing without paying off their debt to you? If so, it’s time to review the basics and art of collecting accounts receivable without damaging customer relations. First of all, remember the cardinal rule, “It’s your money and you needn’t be bashful about seeking prompt payment for your goods and services.”

Timely Invoices and Billing Statements
The cornerstone of your accounts receivable system is providing timely invoices and billing statements. Every day you delay, is another day you don’t get your money. It helps to know your customers’ payment cycle. If they pay once a month on the fifteenth, and you send out your invoices on the 20th, you missed their payment cycle. By timing invoicing by customer, you may receive payment early, improving cash flow dramatically. If your receivables are large enough, a bank lockbox speeds up collections by eliminating the time it takes to process receipts in-house and deliver them to your bank.

Clearly Spelled Out Terms
Make sure your terms are clearly spelled out on invoices and billing statements. The invoice establishes the existence of the debt and should contain several key bits of information to prevent any confusion should conflict arise. First of all, date your invoice. This helps your customer determine when payment should be made based on the terms (net 30, 2% discount if paid with 15 days of invoice, etc.), which should also be prominently placed on the invoice. Know the current Dun & Bradstreet industry norms for payment cycles so you do not make your terms too stringent and thus lose customers to competitors with more lenient payment terms. Make sure you provide an accurate and complete description of the goods and services received by the customer. Inventory code numbers are great for your computer but mean nothing to the customer.

Accounts Receivable Schedule
Keep a pulse on billing activity and accounts receivable. Prepare an accounts receivable schedule by customer and payment due date. When the payment does not arrive on the expected date, make a friendly call to let your customer know you appreciate their business and inquire what has delayed payment. This usually gets the check in the mail. It lets customers know that you expect payment on time and are not the one who will let things slide. It’s also a good tool to help determine if a particular customer is experiencing financial difficulty. If so, you might try to work out a payment schedule that satisfies both of you. Working with your customer through a rough patch, may make them a faithful customer for many years.

Solving Problems
Ask when you can expect payment or if there is anything you can do to help move payment along. If any problems exist, now is the time to get them solved. It may be as simple as faxing a c...

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